Refund Policy

At Recovery Singh, we are committed to providing reliable and professional vehicle recovery services. Our refund policy is as follows:

 

1. Completed Services
Once a recovery or roadside assistance service has been completed, payments are generally non-refundable.

 

2. Service Cancellation
If you cancel your booking before a recovery vehicle has been dispatched, you may be eligible for a full refund. If the vehicle has already been dispatched, a call-out or cancellation fee may be deducted.

3. Service Not Provided
If Recovery Singh is unable to provide the requested service due to our own operational reasons, you will receive a full refund of any payment made.

 

4. Duplicate or Incorrect Payments
Any duplicate or incorrect payments made by the customer will be refunded after verification.

 

5. Refund Processing
Approved refunds will be processed using the original payment method within 5–10 business days, depending on your payment provider.

 

6. Customer Dissatisfaction
If you are dissatisfied with our service, please contact us as soon as possible. We will review your concern fairly and work to resolve the issue.

 

7. Contact Us
For any refund-related queries, please contact Recovery Singh’s customer support with your booking details and proof of payment.