Terms of Service

using Recovery Singh’s vehicle recovery and roadside assistance services, you agree to the following terms and conditions:

 

1. Service Availability
Our services are available 24/7, subject to weather conditions, road access, traffic, and operational availability.

 

2. Accurate Information
Customers must provide accurate details about their location, vehicle type, and the nature of the breakdown or recovery required.

 

3. Pricing & Payment
Service charges are based on the type of service, distance, vehicle condition, and location. Payment is due upon completion of the service unless otherwise agreed in writing.

 

4. Additional Charges
Additional fees may apply for waiting time, difficult recoveries, off-road recoveries, vehicle storage, tolls, parking fees, or any extra services requested.

 

5. Vehicle Condition
Customers are responsible for informing us of any existing vehicle damage or mechanical issues before recovery begins.

 

6. Liability
Recovery Singh takes reasonable care during transportation. We are not responsible for pre-existing damage, mechanical failures, or delays caused by circumstances beyond our control.

 

7. Cancellation Policy
If a booking is cancelled after our recovery vehicle has been dispatched, a call-out or cancellation fee may apply.

 

8. Customer Responsibilities
Customers must ensure that all personal belongings are removed from the vehicle before transportation. Recovery Singh is not responsible for lost or forgotten items.

 

9. Safety
Customers must follow the instructions of our recovery operators at all times to ensure everyone’s safety.

 

10. Changes to Terms
Recovery Singh reserves the right to update these Terms of Service at any time without prior notice. The latest version will apply to all services provided.